Privacy Policy

Effective Date: 17/07/2025
Website: https://zee-kart.shop
Email: help@zeekart.store
Phone: +91 7046268037
Business Address: Zee Kart, Block - 11, Tribly India Warehouse & Craft Industrial Road, Koladdi Village Ayappakkam, 600077 Chennai, Tamil Nadu, India
Brand Name: Zee Kart

At Zee Kart, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our services or make a purchase, we may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, shipping/billing address

  • Payment Information: Credit/debit card details, UPI ID, or other payment method information (processed securely via third-party gateways)

  • Order Details: Product preferences, past purchases, order history

  • Technical Information: IP address, device type, browser, location, cookies, and usage data

2. How We Use Your Information

We collect your personal information for the following purposes:

  • To process orders and deliver products

  • To send order confirmations, updates, and customer support

  • To manage returns, refunds, and cancellations

  • To improve user experience and personalize content

  • To detect and prevent fraud or unauthorized transactions

  • To comply with legal or regulatory obligations

3. Sharing of Personal Information

We do not sell or rent your personal data. Your data is shared only with:

  • Logistics partners for order delivery

  • Payment gateways like Razorpay, Paytm, Cashfree for secure transaction processing

  • Government or legal bodies if required by law

All third parties are bound by confidentiality agreements and only use your data for service fulfillment.

4. Payment Security

We do not store any card or payment details on our servers. All payments are processed through secure PCI-DSS-compliant gateways. Your data is encrypted using industry-standard protocols like SSL (Secure Socket Layer).

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember preferences and user settings

  • Analyze traffic and performance

  • Improve site security and prevent fraud

You can manage or disable cookies via your browser settings, though this may impact some features.

6. Data Storage and Retention

We retain your personal data only as long as necessary for the purposes listed or as required by law. After that, we securely delete or anonymize your data.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Withdraw consent or request deletion of your data (where applicable)

To exercise these rights, contact us at help@zeekart.store.

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy policies. Please review their terms before submitting any personal data.

9. Children’s Privacy

We do not knowingly collect data from children under 18 years of age. If such data is discovered, it will be deleted promptly.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be reflected with a revised Effective Date at the top of this page. Please review it periodically.

11. Contact Information

For any questions or concerns regarding this Privacy Policy or data handling practices, contact us at:

📧 Email: help@zeekart.store
📞 Phone: +91 7046268037
📍 Address: Zee Kart, Block - 11, Tribly India Warehouse & Craft Industrial Road, Koladdi Village Ayappakkam, 600077 Chennai, Tamil Nadu, India

This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act of India and aligns with data protection standards set by Indian law and major payment gateway providers.